ssoje

1. Introduction

Ziward, Inc. ("we," "us," or "our") operates the ssoje platform at hub.ssoje.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our Service.

2. Information We Collect

We collect personal information that you provide directly to us when you use the Service:

Account Data: We collect your email address, username, and password hash for authentication and account management.
Profile Data: If you choose to provide it, we store your avatar image, bio, and external links (e.g., social media or payment links) to display on your public profile.
Usage Data: We automatically collect certain information when you visit the Service, including your IP address, browser type, operating system, and information about how you interact with the Service via logs.
Payment Data: Payment for subscriptions and custom seals is processed directly by Stripe. ssoje does not store your credit card or other sensitive payment information on our servers.

3. How We Use Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the Service.
To manage your account and provide you with customer support.
To process transactions and manage your Artist subscription.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with legal obligations and protect our legal rights.

4. Third-Party Services

We use third-party service providers to help us operate the Service. These include:

Supabase: Used for authentication, database hosting, and secure storage of user account data.
Stripe: Our primary payment processor for subscriptions and one-time payments. Stripe collects and processes your payment information according to their own privacy policy.
Cloudflare: Used for web hosting, content delivery (CDN), and security services.

5. Cookies and Tracking

We use essential session cookies to keep you logged in and to maintain the security of your account. We do not use third-party advertising or tracking cookies.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you delete your account, we will remove your personal data from our systems, except for information we are required to keep by law or for legitimate business purposes (e.g., transaction records).

7. User Rights

You have the following rights regarding your personal data:

The right to access, update, or delete the information we have on you.
The right to rectify any inaccurate or incomplete information.
The right to object to our processing of your personal data.
The right to withdraw consent at any time where we relied on your consent to process your data.

8. Data Security

We use industry-standard security measures, including encryption and secure hosting providers, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our Service is hosted in the United States. If you are accessing the Service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. and other jurisdictions where our service providers operate.

10. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@ssoje.com.